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Delivery

 

Print Us Professionals Delivers Free Shipping Across Australia

In honour of our appreciation, we believe in providing simple and convenient services to customers through free Australia-wide delivery.

Estimated Dispatch Times

Booklets
Once we have received your order or artwork approval, printing will be dispatched within 7-10 working days. Dispatch time depends on quantities and the type of printing.

Brochures*
Once we have received your order or artwork approval, printing will be dispatched within 5-7 working days. Dispatch time depends on quantities and the type of printing.

Business Cards*
Once we have received your order or artwork approval, printing will be dispatched within 5-7 working days.

Deskpads / Notepads
Once we have received your order or artwork approval, printing will be dispatched within 5-10 working days. Dispatch time depends on quantities and the type of printing.

Docket books
Once we have received your order or artwork approval, printing will be dispatched within 7-10 working days. Dispatch time depends on quantities and the type of printing.

Envelopes
Once we have received your order or artwork approval, printing will be dispatched within 5-7 working days. Dispatch time depends on quantities and the type of printing.

Express Printing (Guaranteed 48 Hours Despatch Ex Factory)*
*Orders must be placed daily by 2:00pm, excluding Saturday & Sunday. Despatch will occur 48 Hours upon order receipt. Despatch factory does not guarantee a delivery time as our nominated courier company cannot hold us responsible for delays, damage or loss of goods.
Pickup is available daily from our production facility between 8.00am to 5.00pm.

Flyers*
Once we have received your order or artwork approval, printing will be dispatched within 3-7 working days. Dispatch time depends on quantities and the type of printing.

Fridge Magnets
Once we have received your order or artwork approval, printing will be dispatched within 5-7 working days. Dispatch time depends on quantities and the type of printing.

Letterheads
Once we have received your order or artwork approval, printing will be dispatched within 7-10 working days. Dispatch time depends on quantities and the type of printing.

Postcards*
Once we have received your order or artwork approval, printing will be dispatched within 3-7 working days. Dispatch time depends on quantities and the type of printing.

Posters
Once we have received your order or artwork approval, printing will be dispatched within 3-7 working days. Dispatch time depends on quantities and the type of printing.

Presentations Folders
Once we have received your order or artwork approval, printing will be dispatched within 5-7 working days. Dispatch time depends on quantities and the type of printing.

With Compliments
Once we have received your order or artwork approval, printing will be dispatched within 3-7 working days. Dispatch time depends on quantities and the type of printing.
 
*Please note: this does not apply to urgent printing.

Delivery Conditions

Before placing an order, please be aware of the conditions that are placed on the delivery services.

Delivery conditions are listed below:

1. Despatch time will occur between 2-10 working days, which starts the first day after we receive your artwork approval.

2.
All representations by Print Us Professionals, as to the date and /or time for delivery are made in good faith, but are not guaranteed.

3.
Print Us Professionals and its internal stakeholders (directors, account managers, employees and associated companies), shall not be liable for late deliveries or lost goods.

4.
Lost goods will be fully refundable or replaced.

5.
If exact delivery times are crucial to you, do not place an order without acquiring verification from our office. Delays may be caused by manufacturing or delivery.

6.
Deliveries will ONLY be sent to your nominated delivery address between 9:00 am and 5:30 pm, Monday to Friday.

7.  An authorised individual must sign for the delivery.

8. If a delivery is to be made to an address other than your business address, we require the full name of the person who will be accepting the delivery and a complete address for the delivery.

9. If the incorrect address is given to Print Us Professionals, a $25.00 administration fee applies to redirect the goods to the correct shipping address.

10. If there is no-one available to sign for the goods and they are subsequently lost or damaged, we will not be liable for the loss.

11. Deliveries will not be made to a PO Box.

12. Once goods are delivered, Print Us Professionals is not liable for any loss or damage.

13.  Advance notification of delivery day, date or time by phone or email is not possible.

14. Upon receipt, the customer will inspect the goods and notify Print Us Professionals of any errors within three days after delivery, quoting all relevant details.

15. If you have a Street/Residential address and it’s unattended we can leave your goods at the door, if your request this type of delivery, please note we are not responsible for any lost or stolen property.

16. We cannot deliver to Apartment blocks that have Security Entrances, if they are unattended. (If this happens and the goods are returned to us, you will be asked to arrange your own courier or pay an additional delivery fee).

17. If address is unattended our courier companies have authority to leave at your door. If couriers can’t get access in units / apartments or shopfronts on major roads parcels will be taken back to depo, a card will be left at your premises notifying of depo location. Orders can picked up from depo within 5 working days or they can be redelivered. A redelivery fee will apply.